
Woke up to find a mattress dumped by your fence? Discovered old appliances or mystery garbage bags on your curb? You’re not alone โ illegal dumping in Surrey BC is a frustrating reality for many homeowners, but you don’t have to deal with it solo. Here’s your complete guide to handling dumped items quickly, legally, and effectively.
1. Don’t Touch It Just Yet โ ๏ธ
Before you grab those work gloves, pump the brakes. Moving or disposing of dumped items yourself can backfire in several ways:
Safety concerns come first โ dumped materials might contain hazardous substances like chemicals, asbestos, or sharp objects. You could also injure yourself moving heavy appliances or furniture without proper equipment.
Legal implications matter too. If you dispose of items improperly, you could face fines from the City of Surrey. Plus, moving evidence before reporting can complicate investigations and reduce the chances of catching repeat offenders.
Let the professionals handle it โ the City has protocols and equipment to safely remove various dumped materials.

2. Document Everything ๐ธ
Your smartphone is your best friend here. Thorough documentation strengthens your report and helps Surrey officials respond appropriately:
Take multiple photos from different angles showing the dumped items, their exact location, and any identifying details like receipts, packaging, or labels stuck to the materials.
Capture the bigger picture โ photograph the surrounding area to show exactly where items were dumped relative to your property lines, nearby landmarks, or street signs.
Note the date and time when you discovered the dumping. If you have security cameras or Ring doorbells, check for footage of when the dumping occurred.
Look for identifying information โ sometimes dumpers leave behind mail, receipts, or other items with names and addresses. Don’t touch these items, just photograph them clearly.

3. Report to the City of Surrey Immediately ๐ฑ
Surrey has streamlined the reporting process to make it easier for residents:
Use the MySurrey App (available on iOS and Android):
- Open the app and tap “Report a Problem”
- Select “Illegal Dumping” from the category list
- Attach your photos and provide location details
- Submit your report with any additional comments
Report online at surrey.ca through their online service request portal.
Call directly at 604-591-4011 during business hours if you prefer speaking to someone or need immediate assistance.
Include key details in your report: exact location, types of materials dumped, when you discovered them, and any witness information or security footage you might have.

4. What Happens After You Report It โฐ
Understanding the City’s response process helps set realistic expectations:
Response times typically range from 1-3 business days for non-hazardous materials on public property. Hazardous materials or large dumps may get priority response.
Public vs. private property makes a big difference. The City will remove items dumped on public property (streets, parks, city-owned land) at no cost to you. Items dumped on private property are usually your responsibility to remove, though the City may still investigate and pursue the dumper.
Follow-up investigations happen when the City finds identifying information. Surrey Bylaw Officers can issue fines up to $500 for illegal dumping, and repeat offenders may face higher penalties.
What you might need to do โ if items are on your private property, you may need to arrange removal through a licensed waste disposal company. Keep receipts, as you might be able to recover costs if the dumper is identified and prosecuted.

5. How to Prevent Future Dumping ๐ก๏ธ
Prevention beats cleanup every time. Here are proven strategies Surrey homeowners use:
Install motion-activated lighting around vulnerable areas like back alleys, vacant lots, or secluded parts of your property. Dumpers prefer dark, hidden spots.
Put up clear signage stating “No Dumping – $500 Fine” or “24-Hour Video Surveillance.” Even if you don’t have cameras, signs often deter casual dumpers.
Consider security cameras for repeat problem areas. Many homeowners find that visible cameras (or even fake ones) significantly reduce dumping incidents.
Join or start a neighborhood watch program. Communities that look out for each other experience less illegal dumping. Contact Surrey RCMP Community Policing for guidance on starting a program.
Maintain your property โ overgrown or neglected areas attract dumpers who think no one will notice. Keep bushes trimmed and areas well-lit.
Report suspicious activity immediately. If you see someone dumping, note vehicle descriptions and license plates if safe to do so.

Need Professional Cleanup Help? ๐ง
Dealing with dumped items on your private property? Find reliable, vetted junk removal and property maintenance services in Surrey at BCServiceFinder.ca โ fast, local, and trusted by your neighbors.
Frequently Asked Questions
Will the City of Surrey remove all dumped items?
It depends on location. The City removes items from public property at no charge. Items on private property are typically the landowner’s responsibility, though the City may still investigate to identify dumpers.
What if I recognize the person who dumped items?
Provide that information when reporting to the City. Surrey Bylaw Officers may pursue fines or legal action. Never confront dumpers directly โ let officials handle enforcement.
How exactly do I use the MySurrey app to report dumping?
Download the free MySurrey app, tap “Report a Problem,” choose “Illegal Dumping,” attach clear photos of the dumped materials and location, fill in the address details, and submit. You’ll get a confirmation number to track your report.
Can I get fined for throwing away dumped items improperly?
Yes. If you dispose of dumped materials without following proper waste disposal rules or permits, you could face penalties. Items like electronics, appliances, or hazardous materials require special disposal methods.
Are there local Surrey services that clean up illegal dumps on private property?
Absolutely. Many licensed junk removal and property cleanup companies serve Surrey. Check BCServiceFinder for vetted local pros who can safely remove various dumped materials and clean up your property.
What types of dumped items are most common in Surrey?
Furniture (especially mattresses and couches), construction debris, old appliances, electronics, and household garbage bags are frequently dumped. Construction waste and yard debris also appear regularly in Surrey’s more rural areas.
Share This Guide With Your Surrey Neighbors!
๐ฃ Know someone who’s dealt with illegal dumping? Hit the share button to spread these tips throughout Surrey โ and drop a comment below if you’ve got additional advice or want to recommend a trusted local cleanup service. Together, we can keep our Surrey neighborhoods clean and dumping-free!
Have you successfully dealt with illegal dumping in Surrey? What worked best for you? Share your experience in the comments to help fellow homeowners.